EMPIRE ROYALS SUPPORT

Track Your Order

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Empire Royals / Order support

Track your order.

Ask our team for the latest available order and carrier update. You do not need an app or a tracking number to request help.

Start here

Check what you have.

  1. Order confirmation: find your order number and the email used at checkout.
  2. Dispatch email: if we sent a carrier link, open it for available scans. A new label may take time to show its first scan.
  3. Need a human update? email or call us with your order details. We will check and reply with the available status.

This page does not show an instant tracking result. Our team checks the information for you.

Direct support

Reach us.

Emailsupport@empireroyals.com
Phone+61 479 095 200

Business contact address: 66 Windemere Road, Alexandra Hills, Queensland 4161, Australia.

Delivery estimatesContact Us
Request an update

Send your order details.

Tap the button to open a pre-addressed email. Complete the order number and checkout email, then send the email. We will reply once we have checked the available order information.

Email for an order updateCall about my order

Can't open the email button?

Email support@empireroyals.com directly with the subject Order Status Request, or use the regular contact form on our Contact Us page if available. Please include your order number and checkout email.

Never include your password or full payment card details. See our Privacy Policy.